What documents can I upload to prove my residence address?



We might ask to verify your address when you use BITLOCUS. As a Crypto asset service provider we require information about the users of our service and their residence. This is a necessary step to prevent money laundering and ensure the security of everyone's funds.


In order to complete the verification process, we kindly ask you to provide a document that displays the same address as registered on your BITLOCUS account.


We’ll ask you to provide a high quality photo or scan of a document showing your valid address. Document cannot be older than 3 months.

It should show:

  • Your full name: must match the name on your Passport/ID Card

  • Your full personal address: must match the address on your BITLOCUS account

  • Date of issue

  • A logo, or clear name of the sender: like your bank, your local authority, your utilities provider, etc

  • The nature of the document: like the type of bill, subject of the letter, etc


Documents we accept: 

  • Bank statements

  • Utility bills (electricity, water, gas)

  • Internet/ cable TV/ house phone line bills

  • Tax return

  • Government-issued certificates of residence

  • Public notary approved document

  • Rent agreement

  • Public register document of property


We don’t accept:

  • PO Box

  • Screenshots

  • Medical bills

  • Receipt for purchases

  • Insurance statements

  • Mobile phone bills

  • Address proofs issued for a business address