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FAQ
Bitlocus, BTL token & Loyalty Program
4
What is Bitlocus?
What is Bitlocus platform?
Are my assets safe?
What assets held on Bitlocus are insured via Fireblocks?
Getting started
11
How to sign up for an account?
I can’t sign up. Why?
KYC procedure takes longer than 30 minutes. What should I do?
Which countries is Bitlocus available in?
Verification (Tier levels)
View all 11
B2B
4
How to open a business account?
How to list my token on the Bitlocus Exchange?
White Label Exchange
OTC deals
Security
3
How to activate Google Authenticator (2FA)?
I lost my 2FA device. What should I do?
How to change or reset my password?
Other
2
How to close/ delete an account?
API
Fees
1
Transfer and trading fees
Contact us
1
Contact BITLOCUS
Help Desk Software
by Freshdesk