support

Bitlocus, BTL token & Loyalty Program 9

• What is Bitlocus?
• What is Bitlocus platform?
• Are my assets safe?
• What assets held on Bitlocus are insured via Fireblocks?
• What is the Bitlocus token?

View all 9

Getting started 11

• How to sign up for an account?
• I can’t sign up. Why?
• KYC procedure takes longer than 30 minutes. What should I do?
• Which countries is Bitlocus available in?
• Verification (Tier levels)

View all 11

DeFi Marketplace 5

• What does Decentralized Finance (DeFi) mean?
• How to start using DeFi services on Bitlocus?
• How can I stake/ lend & unstake/ redeem?
• Where do high yields come from?
• What are the interest rates?

B2B 4

• How to open a business account?
• How to list my token on the Bitlocus Exchange?
• White Label Exchange
• OTC deals

Security 3

• How to activate Google Authenticator (2FA)?
• I lost my 2FA device. What should I do?
• How to change or reset my password?

Other 3

• How to redeem my lent assets?
• How to close/ delete an account?
• API

Fees 1

• Payment, trading and DeFi Marketplace fees

Contact us 1

• Contact BITLOCUS