Getting started

How to sign up for an account?
Sign up 1. Click Sign up on the header. 2. Fill in the form (email and password) and submit it (for security reasons, make sure to use a unique passwor...
Fri, 3 Feb, 2023 at 8:57 AM
I can’t sign up. Why?
At the moment, BITLOCUS doesn’t onboard users from the USA, Canada, Russia and Belarus. You can find the full list of prohibited jurisdictions on the dedic...
Fri, 3 Feb, 2023 at 8:57 AM
KYC procedure takes longer than 30 minutes. What should I do?
Our KYC procedure should take less than 30 minutes. Step-by-step explanations will lead you through the process. However, if the KYC procedure takes longer ...
Thu, 23 Jun, 2022 at 11:11 AM
Which countries is Bitlocus available in?
Bitlocus provides digital currency related services to customers all over the world. You can register on our platform regardless of your citizenship. Howeve...
Fri, 3 Feb, 2023 at 8:46 AM
Verification (Tier levels)
In order to start trading and make initial payments you will have to pass our verification procedure (KYC) first. To increase your daily and monthly payment...
Thu, 4 Feb, 2021 at 1:21 AM
Proof of address - acceptable documents
What documents can I upload to prove my residence address? We might ask to verify your address when you use BITLOCUS. As a Crypto asset service pr...
Fri, 19 Jan, 2024 at 7:25 PM
Source of wealth (SoW) - acceptable documents
What documents can I upload to prove my source of wealth? We may ask you to upload a document that proves how you earn your money. This is called ...
Fri, 19 Jan, 2024 at 7:26 PM
Source of funds (SoF) - acceptable documents
What documents will I need to prove my business' source of funds? When you create and use your Bitlocus business account, you may be required to ...
Fri, 19 Jan, 2024 at 7:24 PM
How to deposit funds into my account?
You can make traditional (fiat) or digital (crypto) currency deposits. Please find instructions below. Log in and go to "Balances". Select the ...
Thu, 23 Jun, 2022 at 11:12 AM
Trading basics
Order types Market order A market order is a buy or sell order which is set to be executed immediately at the current market prices. It guarantees ful...
Wed, 22 Jun, 2022 at 2:51 PM