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Knowledge base
FAQ
Bitlocus, BTL token & Loyalty Program
9
What is Bitlocus?
What is Bitlocus platform?
Are my assets safe?
What assets held on Bitlocus are insured via Fireblocks?
What is the Bitlocus token?
View all 9
Getting started
11
How to sign up for an account?
I can’t sign up. Why?
KYC procedure takes longer than 30 minutes. What should I do?
Which countries is Bitlocus available in?
Verification (Tier levels)
View all 11
DeFi Marketplace
5
What does Decentralized Finance (DeFi) mean?
How to start using DeFi services on Bitlocus?
How can I stake/ lend & unstake/ redeem?
Where do high yields come from?
What are the interest rates?
B2B
4
How to open a business account?
How to list my token on the Bitlocus Exchange?
White Label Exchange
OTC deals
Security
3
How to activate Google Authenticator (2FA)?
I lost my 2FA device. What should I do?
How to change or reset my password?
Other
3
How to redeem my lent assets?
How to close/ delete an account?
API
Fees
1
Payment, trading and DeFi Marketplace fees
Contact us
1
Contact BITLOCUS
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